There are so many things to consider when choosing a data center solution, using a carrier neutral collocation provider is only one of the many options. If collocation is the right option for you, here are the five main points to consider…
1. Identify your basic needs
- Create a ‘must have’ list of requirements your collocation facility must meet. This may include:
- SAS 70 Type II or SSAE 16 and/or ISO 27001 or relevant certifications
- Scalable collocation space,
- Scalable power consumption commitment
- Minimum N+1 Power infrastructure consisting of:
- Redundant and diverse commercial power feeds
- Multiple generator back-up,
- Multiple telecommunications internet bandwidth # of carriers, , etc. If you are a growing business, you need a collocation solution that will grow and adapt with you.
2. Choose a collocation facility with 24/7 Remote Hands Service
Although most data centers promise 24/7 security staff, not all data centers have a 24/7 tech support onsite. Remote Hands Service is an essential tool for emergency trouble shooting and it is easy to overlook this service when searching for the right collocation contract. Look for a data center with 24/7 technical support and a minimum 30 minutes free Remote Hands Service included in their contracts. Otherwise, you can be paying up to $100 per hour and faxing release forms to pay for these services at the exact moment your servers need attention. Having these services included offers a faster, more efficient service.
3. Consider your future Internet bandwidth needs
Internet bandwidth costs can vary from data center to data center and from state to state, it is wise to check the cost in advance and plan accordingly. Get quotes for 1Mbps to 1,000 Mbps and anywhere in between, you could get a great rate on an advanced pricing schedule and save thousands of dollars in the future.
4. Choose a quality Internet Network
A worldwide Tier 1 internet provider with a fully redundant OC192 backbone and a additional 10 GigE network connection to other Tier 1 providers is the best option for reliable service. A top quality collocation facility will offer multiple carrier options with large and varied networks, seek their expertise when considering the right connectivity partner for you as they offer ‘neutral’ advice.
5. Get a reference
Ask your collocation provider about their customers, have they had well known brands choose their services? Ask for case studies and referrals to understand their service offering and reputation. Also, look online, are they a stable, profitable company? Are they well known in the industry? Do they offer global opportunities? How long have they been in business? Answers to these questions are essential for building a long term, efficient relationship with your collocation partner and gaining trust in their services.